Privacy Policy

Zhongshan Niko Lighting Co., Ltd. (“Niko Lighting,” “we,” “us,” or “our”) operates the website at https://zhongshannikolighting.com.

This Privacy Policy explains what information we collect through the website, how we use it, and the choices available to you. It applies to information submitted through our website and to technical information processed when the website is accessed.

1. Information We Collect

When you submit an inquiry, we may collect your name, company name, country, email address, WhatsApp number, product name or model, requested quantity, purpose or intended application, and the message or other information you choose to provide.

Name, country, email address, and message are required to submit the current inquiry form. Other fields are optional.

The website also uses a hidden anti-spam field. This field helps identify automated submissions and is not stored as part of a valid customer inquiry.

Our infrastructure and service providers may process technical information when you access the website, such as IP address, request information, browser or device information, referring page, approximate location derived from network information, and website performance data.

2. How We Use Information

We use information submitted through the website to respond to inquiries; communicate about requested products, projects, quantities, OEM, or ODM requirements; conduct follow-up communication directly related to an inquiry; maintain business and communication records; operate and protect the website and our business; detect spam, misuse, or security threats; and comply with applicable legal obligations.

3. How Information Is Shared

We may allow service providers to process information only to the extent necessary to provide website hosting, infrastructure, content delivery, security, analytics, email, and communications services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our rights or security, or investigate misuse of the website.

We do not sell personal information.

4. Cookies and Technical Data

The public website does not currently provide visitor accounts, shopping-cart functionality, or visitor preference cookies.

A session cookie is used only for the restricted administration area to authenticate authorized administrators. It is not used to create ordinary visitor accounts.

Cloudflare provides proxy, content delivery, security, SSL traffic handling, email address protection, and Web Analytics services for this website. Cloudflare may process request, network, browser, device, referring-page, approximate-location, and performance information when providing these services. Cloudflare Web Analytics measures website usage and performance without using browser cookies or accessing localStorage, sessionStorage, or IndexedDB.

The website does not currently use Google Analytics, Google Ads tracking, Meta Pixel, TikTok Pixel, or LinkedIn Insight Tag.

5. Third-Party Services

The website relies on third-party providers for hosting, infrastructure, content delivery, security, analytics, email, and communications. These providers may process necessary technical or communication information when providing their services.

The website provides links or QR codes for WhatsApp and WeChat and provides an email contact link. If you choose to contact us through one of these services, your communication may also be processed under that provider's privacy policy and account settings.

Product videos available on the website are hosted directly by Niko Lighting. The website does not currently embed YouTube or Vimeo videos.

6. Data Storage and Retention

Valid website inquiries are stored in a server-side SQLite database. We retain inquiry information only for as long as reasonably necessary for business communication, recordkeeping, security, and applicable legal obligations.

The appropriate retention period may depend on the nature of the inquiry, whether a business relationship develops, and applicable legal or operational requirements.

7. Your Choices and Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information you submitted through the website.

We may need to verify your identity or request before taking action. Some information may need to be retained where reasonably necessary for legal obligations, dispute resolution, security, fraud prevention, or legitimate business recordkeeping.

You may choose not to provide optional information. However, the required fields are needed for us to receive and respond to an inquiry through the website.

8. Data Security

We use reasonable administrative and technical measures intended to protect the website and submitted information. These measures include restricted administrative access and encrypted HTTPS connections.

No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.

9. International Visitors

The website is available to visitors in different countries. Infrastructure and communications services may process information in countries or regions other than the visitor's location.

Depending on where you are located, applicable privacy laws may provide certain rights concerning your personal information.

10. Children

Our website is intended for business users and is not directed to children.

If you believe that a child has submitted personal information through the website, please contact us so that we can review the matter.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, data practices, or applicable requirements change.

The updated version will be published on this page with a revised effective date. We encourage visitors to review this page periodically.

12. Contact Us

For privacy questions or requests, contact Zhongshan Niko Lighting Co., Ltd. at [email protected] or use our Contact page.